FOOD MICROBIOLOGY
FOODBORNE ILLNESS AND FOOD SAFETY
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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True
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False
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Either A or B
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None of the above
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Detailed explanation-1: -There have been major hotel chains that have experienced devastating breaches that exposed some of their guest’s most personal information. Not only can a data breach be detrimental to your guests, but it can also severely damage your reputation, impact your bottom line and open you up to lawsuits and fees.
Detailed explanation-2: -Room attendants are responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests. They ensure that all rooms are inviting and clean and they address all guest queries politely and knowledgeably.
Detailed explanation-3: -Personalize, personalize, personalize. Post-booking communication. Offer freebies and complimentary services. Implement in-room technology. Be proactive in your service. Reward repeat guests. Offer multiple communication channels. Create an inclusive experience for all.