FOOD PROCESSING
PRINCIPLES OF FOOD PROCESSING
|
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
|
A negative restaurant review may result in the restaurant closing.
|
|
True
|
|
|
False
|
|
|
Either A or B
|
|
|
None of the above
|
Explanation:
Detailed explanation-1: -Negative reviews reflect a customer’s first-hand poor experience with your product. Negative reviews can either be ‘good negative reviews’ or ‘bad negative reviews’. Here’s an example of one such review in which the customer clearly explains their issue with the product after using it for some time.
Detailed explanation-2: -Respond quickly. Be professional. Don’t take the review personally. Say “Thank you” and “Sorry” Be available to follow up. Be personal. Take responsibility. Don’t get defensive. More items
There is 1 question to complete.