FOOD MICROBIOLOGY
FOODBORNE ILLNESS AND FOOD SAFETY
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Manager
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Supervisor
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Keyholder
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Staff
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Detailed explanation-1: -The First Point of Contact Team acts as the first impression of your business and the start of a positive customer experience that will boost customer’s confidence in your service and product offerings.
Detailed explanation-2: -Customer contact employees are the face of the firm for the customer, and interaction between the two is part of the service and is therefore likely to affect customer satisfaction and hence repeat business and firm reputation.
Detailed explanation-3: -In short, a customer-first strategy is just what it sounds like. This means seeking ways to consistently and proactively deliver a positive customer experience by designing and delivering with the customer in mind. A customer-first mindset is closely related to purpose-driven thinking.